These terms and conditions establish the conditions that determine the use of this website ("website") www.decenio.com and the purchase by any customer ("buyer") of products through it from Herbrand, S.A., a 513265228 legal person, with registered office at Avenida 1º de Maio, 1666, 4485-105, Fajozes, Portugal ("Decenio"). The "Buyer" designates the individual who acts/buys as a final consumer, outside the scope of any business or profession.
When using this website or placing an order through it, the customer must comply with these terms and conditions and the other policies announced on the website, namely all the rules and deadlines provided for in the online guide. If you do not agree with all the terms and conditions and other policies, you should not use this website. These terms and conditions and other policies published on this website are governed by Portuguese law, and the jurisdiction of the district of Vila do Conde, Portugal, is established as competent for any emerging matter, with express waiver of any other.
The intellectual property rights over this website, as well as its concept and contents, namely text, image, sound, belong to Decenio. The customer may only use the website for personal purposes as a consumer. The total or partial reproduction of the contents, image identity or ideas for commercial purposes or their distribution or incorporation in any other physical or online location, whatever the format, is strictly prohibited.
Decenio is the legitimate owner of the products exhibited, its brand and other industrial property rights that identify or protect the products or their characteristics, as well as any other rights arising from them. The manufacture, sale, advertising, distribution or copying, by any means and format, physical or virtual, of products that incorporate distinctive signs of the trade owned by Decenio or similar to these or that have characteristics protected by its industrial property rights is prohibited and subject to criminal prosecution. The unauthorized use of the Decenio brand or any of its logos is also prohibited and subject to criminal prosecution. When making a purchase from Decenio, the customer is not granted any licence or sub-licence for the exploitation, in whole or in part, onerous or free, of industrial property rights.
By placing an order on this website, the Customer consents to the processing of their personal data under the terms set out in the privacy policy and declares and guarantees to Decenio that all data provided to Decenio are true and complete and that they will immediately communicate, in writing, any update of the data transmitted that may occur. By placing an order on this website, the customer declares that he acts in his own name and on his own account, that he has the capacity to enter into the business and that he will not subsequently sell or distribute the products by any means.
Decenio reserves the right not to process orders registered on the www.decenio.com website when there are doubts as to the quality of final consumer of the "Buyer" or when the orders do not comply with the general conditions of sale presented here, as well as those contained in the online guide. These general terms and conditions of sale exclusively regulate the offer, acceptance of orders, transmission and shipments made through the www.decenio.com website. The "Buyer" must provide Decenio with all the necessary personal data, namely his name, email address, postal address, tax identification number and other data related to the form of contact, which are correct and complete and accepts that Decenio may contact him using these data, whenever he deems it necessary.
Decenio reserves the right not to accept or cancel the order, even after automatic confirmation of the same, when there are doubts as to the veracity of the information submitted.
Decenio may not process orders in the following cases:
Whenever there is not sufficient guarantee of good collection;
The product is no longer available due to stock outages. In these cases, payments will be returned or exchanged for another product will be made available to the customer;
Billing information is not accurate or verifiable;
the order is flagged by the automated Security Systems as an incorrect order or an order susceptible to fraud;
Payment is not recognized within 3 calendar days of order acceptance;
If there is evidence that the consumer is under the age of 18;
If it is detectable that the price indicated in the Online Shop is wrong;
If it is not possible to deliver the order to the respective address;
Orders are incomplete or incorrect;
There are indications of improper/abusive use in the Online Store or with order, exchange and delivery processes, solely or repeatedly by the customer.
At the time of delivery of the order, the buyer must check at the same place and time and immediately refuse to receive it to the carrier/pick-up point if he finds any sign of violation of the packaging or content or problem in his item(s) and immediately report via email the entire description of the facts, attaching a demonstrative photograph of the state, for customercare@decenio.com.
By confirming the order details you are accepting the general conditions of sale, as well as other conditions existing in www.decenio.com.
Decenio reserves the right to temporarily or permanently block the purchase by customers who intentionally use the online order, exchange and return processes. Decenio retains ownership of the company's products until it has received full payment for all such products.
These terms and conditions may be updated at any time without prior notice. Alternative means of dispute resolution: electronic complaints book (www.livroreclamacoes.pt) and Arbitration Court of the Vale do Ave Consumer Conflict Arbitration Centre (Rua Alfredo Guimarães 1, 4800-019 Guimarães). For additional information, please consult our Online Guide or contact us via email customercare@decenio.com.
Viscose
Polyester
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