Under Decree-Law No. 74/2017, Decenio is present and available in the Electronic Complaints Book through the following page www.livroreclamacoes.pt/inicio
In case of dispute the consumer can appeal to the Court of Arbitration Centro de Arbitragem de Conflitos de Consumo do Vale do Ave:
Headquarters: Rua Alfredo Guimarães 1, 4800-019, Guimarães
Phone: +351 253 422 410
Fax: +351 253 422 411
More information is available in the Consumers Portal website: www.consumidor.pt.
