Consumer rights

Under Decree-Law No. 74/2017, Decenio is present and available in the Electronic Complaints Book through the following page

In case of dispute the consumer can appeal to the Court of Arbitration Centro de Arbitragem de Conflitos de Consumo do Vale do Ave:

Headquarters: Rua Alfredo Guimarães 1, 4800-019, Guimarães

Phone: +351 253 422 410

Fax: +351 253 422 411

More information is available in the Consumers Portal website: